Call:     404-458-1211

Pura Vida on Facebook

terms and conditions

The legal stuff....

Pura Vida on Twitter

By submitting the order form or using our services, the customer agrees to the following:

  • Our promise is to handle all of your items with the utmost care, however, we are not responsible for changes such as fading and minor shrinking that can occur during the normal laundry process. 
  • Taking care of your items is our top priority.  However, if damaged items are found:
    • Notification should be made within 24 hours of discovery of the damage and no longer than 3 days after delivery.
    • Pura Vida Laundry Services is not responsible for damage done as part of the normal cleaning process such as buttons falling off. 
    • Pura Vida Laundry Services is not responsible for damage to garments caused by items left in the pockets.  We will check the pockets and return any items found, but should something get missed, the customer is ultimately responsible for damage caused by items left in pockets. 
    • Pura Vida Laundry Services is not responsible for non-washable or dry clean only items that were inadvertently left in the bulk laundry.  We will launder all items included in the laundry as washable.
    • ​Lost item claims will be reviewed as soon as reported.  Pura Vida does not inventory articles of clothing as part of the laundering process and therefore cannot account for individual items.
  • Missed pick ups will be charged a $15 service fee and there is a 15 lb / $30 minimum for all services.
  • Pura Vida is no longer responsible for the care of laundry once delivery has been made.  We will place laundry at any location the customer has designated for us to do so.
  • Pura Vida partners with Intuit and Square for invoicing and collections, and any information we gather is subject to Intuit's Privacy Policy, Intuit's Terms of Service and Square's Privacy Policy, and Square's Terms of Service.  Please take a moment to review.​
  • All customers who have Net 15 or Net 30 terms with Pura Vida will incur a 2% monthly interest charge for unpaid balances.  Net 15 or Net 30 is only extended to customers with contract.  All other balances are due upon receipt and the credit card on file will be charged as work is completed. 
  • ​Unpaid balances will incur a 2% daily interest charge for non-payment if no contract is in place.
  • Free Service for Re-ocurring Pickup Setup:  Commercial or Residential.  Fees for first service are no charge until the volume of the first service exceeds the volume of the second service.  Only fees charged are one-time bag purchase ($9/bag).   Credit card and re-occurring setup of at least weekly service is required.  If average volume after first service drops by more than 25% additional true up charges may apply.  If service is cancelled before 1 month of services, the first service is invoiced back automatically.
    • ​Example 1:
      • ​1st Service: 20 Pounds
      • 2nd Service:  20 Pounds
      • Variance:  0 Pounds
      • 1st Service Invoice = 0 Pounds + 1 bag
      • 2nd Service Invoice = 20 Pounds
    • Example 2:
      • ​​1st Service: 50 Pounds
      • 2nd Service:  30 Pounds
      • Variance:  20 Pounds
      • 1st Service Invoice = 20 Pounds + 1 bag
      • 2nd Service Invoice = 30 Pounds
Pura Vida Laundry Services

Pura Vida Laundry is Atlanta's leader for commercial and residential laundry services and dry cleaning. Trusted by many customers across Atlanta from residences to hotels to gyms to colleges, Pura Vida boasts a wide coverage area to fit your laundry and dry cleaning needs.

"Pura Vida Laundry Services"